If you own a WD My Book Live NAS, you must instantly disconnect it from your network– users have discovered that their data has relatively been erased off the gadget, with no action on their part (via Ars Technica). In a post on its neighborhood forum, WD states that the data loss seems the result of “malicious software application,” and advises any My Book Live or My Book Live Duo owners to detach their gadgets from the internet to secure their information.
Some users on WDs online forum report that their devices appear to have been factory reset, while others report seeing a page asking for a password they do not know.
Those who have been impacted say that all of the information on the device appears to be gone, with their file structure either remaining undamaged, however with empty folders, or no folders at all except the ones that come by default on the device.
Weve reached out to WD to ask for remark, and weve explicitly asked whether the company will offer information healing services to impacted users, but we havent yet gotten an action. The company sent statements to both BleepingComputer and Ars Technica, which mostly mirrored its community post, stating that WD is examining the event, and does not think its servers were compromised.